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NURS FPX 6214 Assessment 1 Technology Needs Assessment

Student Name Capella University NURS-FPX 6214 Health Care Informatics and Technology Prof. Name Date Technology Needs Assessment  Technological advancements enable healthcare systems to improve their healthcare delivery and make healthcare accessible to the population worldwide. One such technological advancement that is widespread during the COVID-19 pandemic is telemedicine. Telemedicine is a beneficial technology that makes healthcare accessible to every individual despite their social, economic, and geographical differences. It assists people from taking preventive measures to the long-term treatment of their health problems. Moreover, it provides systematic, individualized, and cost-effective care to the population (Haleem et al., 2021).  This assessment is focused on the telemedicine technologies (real-time telemedicine – video conferencing and remote patient monitoring) that I want to introduce in Miami Valley Hospital. The objective of this assessment is to conduct a technology needs assessment whereby the relevance and importance of the needs assessment will be shared, key issues in nursing care will be identified, and safety and security regulations will be shared in terms of the utilization of the technology, the concept of patient’s privacy and confidentiality will be discussed, and the role of stakeholders and end-users will be elaborated related to the acquisition of the technology.  Importance and Relevance of the Needs Assessment  Needs assessment is an effective method by which an organization identifies the gaps between current and desired outcomes. Understanding the value and relevance of a needs assessment process and how to conduct one, helps in developing effective improvement strategies to achieve desired goals. Additionally, it is considered a beneficial tool for deliberate planning of resource allocation, setting priorities, and bringing reforms to improve the outcomes. It is also ideal for establishing various policies according to the requirements of an organization (Diori, 2021).  The needs assessment conducted for technological advancements specifically in the healthcare sector, helps in the identification of the technological requirements of an organization. In healthcare sectors, the technology assessment has various positive outcomes in the promotion of health, prevention of various diseases, provision of treatment for illnesses, and reduction of the risk of morbidity and mortality. Furthermore, the needs assessment provides adequate guidance on the deployment of these healthcare technologies to maximize the efficiency of healthcare practices and achieve the desired outcomes (Wang et al., 2021). The possible consequences of not performing adequate needs assessment are poor identification of the organization’s requirements which will lead to inadequate decision-making about the allocation of resources and unimportant expenditures will take place which will enhance the organization’s costs and put a financial burden. Moreover, an improper needs assessment will also have negative impacts on patient’s health outcomes, and hospital growth, and eventually will hinder the process of achieving desired outcomes.  Key Issues in Nursing Care that Impact Patient Outcomes There are several challenges that the healthcare sector encounters in terms of nursing practices. These issues negatively impact the healthcare delivery, patients’ outcomes, and overall growth of the healthcare organization. Practice errors are one of the most commonly encountered issues in nursing practices which may impair patients’ safety. These practice errors are related to medication administration, patients’ falls, pressure ulcer incidences, patient identification errors, and healthcare-associated infections (Vaismoradi et al., 2020). Undoubtedly, these malpractices are associated with poor health outcomes, reduced patient safety, decreased patient satisfaction levels, and overall poor delivery of healthcare. Another important issue in nursing care is ineffective communication between interprofessional teams. Ineffective communication is correlated with patient dissatisfaction, incorrect diagnosis, delayed treatment, and medical errors, and may lead to mortality (Stewart, 2018). Poor communication between nurses and other healthcare professionals can also reduce adherence to the treatment regimen thus bringing negative outcomes on patients’ disease processes, increasing the length of stay, and increasing healthcare costs (Tiwary et al., 2019). Staff shortages and excessive workload are other key issues in nursing care. These issues not only impact the personal and professional well-being of the nurses but indirectly affects healthcare delivery too. Nursing shortage leads to increased adverse events due to inclined error rates which eventually rises the morbidities and mortalities among the patients and poses negative outcomes on patients’ health (Haddad et al., 2023).  NURS FPX 6214 Assessment 1 Technology Needs Assessment The introduction of telehealth services reduces the number of patients visiting the hospital thus, short-staffed units can be benefitted from this facility and organizations will reduce the costs associated with hiring and retention of nurses. This will eventually reduce the number of errors that nurses may commit to the patients improving patients’ outcomes and safety. Moreover, telehealth methods require effective communication and collaboration among healthcare professionals to provide effective remote care to patients hence, improving interprofessional communication within an organization.  Safety Requirements and Regulatory Considerations Real-time telemedicine technologies which include video conferencing as well as remote patient monitoring (RPM) have been increasingly growing in healthcare sectors after COVID-19. RPM is described as remotely monitoring a patient without any supervision from a healthcare professional where their signs and symptoms, vital signs, and other important data are gathered using various technological devices. Whereas in video conference consultation, the patient interacts with the healthcare professional using camera-assistive devices. The data which is collected in both technologies is transmitted to the healthcare professionals who then collaborate with interprofessional teams to present preventive and treatment measures for the patients (Gerke et al., 2020). Since the devices are automated and unlikely to humans, it is essential to consider some of the safety and regulatory requirements before introducing them in the healthcare organization. Moreover, these are also the criteria after the technology is introduced to evaluate if the safety and regulatory considerations are met.  NURS FPX 6214 Assessment 1 Technology Needs Assessment Patients’ Privacy Protections and Confidentiality  Telemedicine especially remote patient monitoring technology raises privacy concerns as it collects and disseminates patients’ healthcare data. The law of Health Insurance Portability and Accountability Act of 1996 (HIPAA), privacy, confidentiality, and security of patients’ protected health information (PHI) are applicable in terms of telehealth as well. This rule states that the information collected from the patients should be protected for