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NURS FPX 6214 Assessment 3 Implementation Plan

Student Name Capella University NURS-FPX 6214 Health Care Informatics and Technology Prof. Name Date Implementation Plan Introduction      To successfully deploy telehealth technologies within healthcare organizations, it is essential to develop a thorough implementation plan. This assessment focuses on the development of an implementation plan for the real-time telemedicine technologies (video conferencing and remote patient monitoring) that have been recommended in the previous two assignments for Miami Valley Hospital (MVH). The layout of the paper is based on assessing the existing telehealth infrastructure of the organization, the interprofessional team will be assigned roles and responsibilities, and an implementation schedule will be developed. Furthermore, the need for staff training and development will be assessed and strategies will be proposed to fulfill the requirements, collaboration with patients and other healthcare professionals will be elaborated and lastly, post-deployment evaluation and sustenance strategy will be shared.  Existing Telehealth Technology Infrastructure at MVH The effective implementation of telehealth technologies requires an efficient internet connection. Miami Valley Hospital being a large urban healthcare facility have various other technologies operational however, these technologies require a minimum amount of internet facilities as compared to telehealth technology where the only important aspect is a stable broadband internet connection for effective remote collaboration (Quinton et al., 2021). This challenge is not only faced by the healthcare organization but as well as the remote areas where the population lives for whom this telehealth technology has been planned to introduce.  Another important aspect of technological infrastructure in MVH is the storage issue. Since the MVH is a large hospital with a fully burdened database of various patients, it will be a challenge for the hospital to store and manage incoming data from these technologies within their databases. Thus, effective strategies like changes in the WIFI connection with more reliable and stable services and the development of high-storage databases will be required by utilizing and upgrading the software and hardware services available within the organization. It is also important to consider the unknowns about the availability of technical support services in the areas where real-time telemedicine is planned to be introduced. This is imperative to improve the experiences of end-users and successfully deploy telehealth technologies in the system. All these strategies will fulfill the purpose for which these technologies are introduced in the system.  Tasks and Responsibilities in Technology Deployment  Interprofessional teams of various stakeholders, as discussed in previous assessments, will play an important role in the deployment of real-time telemedicine technologies. As shared earlier, the implementation will be divided into three phases; planning, execution, and monitoring phases. All of these phases will be managed by the stakeholders from within the organization. An interprofessional committee from all the departments that were present in the stakeholder meeting (administration, chief nursing office (CNO), chief physicians’ office (CPO), healthcare professionals’ education department, information technology department, patient services, and quality assurance department, budgeting and finance department, patient safety department, and the policymaking department) will be formed. The heads of all these departments are required to nominate a professional who would be working with the team for the effective deployment of real-time telemedicine.  The administration, finance, and policymaking department will be responsible for time managing the process, approving the essential resource budgeting, and subsequently keeping an eye on the effective management, deployment, and monitoring of the real-time telemedical technologies. They will also be responsible for providing assistance whenever needed to the team for smooth processing. The rationale behind their roles is to make the process effective, and smooth, and with constant management, there are fewer chances of trial and error. Personnel from CNO and CPO departments are responsible to check the attitude of frontline healthcare professionals towards the implementation of the upgraded technology. NURS FPX 6214 Assessment 3 Implementation Plan Moreover, they are also primarily responsible to ensure that the healthcare professionals are well-trained to use the technologies, are provided with essential equipment, and all their concerns and challenges are resolved. For this purpose, they will collaborate with the education department which is significantly responsible for the training and education of the healthcare professionals. In the deployment of the technologies, the most important role players are the staff from the IT department. The hospital’s IT department is in authority to make the technology useful by improving the WIFI and software available within the organization. They will also be responsible for improving the database’s storage levels for the effective management of patient data. They will also collaborate with health informaticians to ensure that the data is adequately secured, privacy is maintained, and patients’ confidentiality is ensured. These are the basic principles of the Health Insurance Portability and Accountability Act (HIPAA) rule and must be adhered to to ensure the following of policy provisions and maintenance of patients’ protected health information (Edemekong et al., 2022). The role of the quality assurance and patients’ safety department begins after the deployment at the time monitoring phase where they will be responsible to ensure that the technologies are fulfilling the purpose, are reliable and useful for the consumers in improving patients’ outcomes and making healthcare accessible to the rural communities.  Implementation Schedule  As shared in the initial part of the assessment that MVH lacks technological infrastructure, especially in stable and long-lasting internet connection and the data storage spaces on the databases. These challenges need to be addressed before the implementation of the technologies to avoid future consequences such as a violation of HIPAA law through mismanagement of the patient’s protected health information and interrupted provision of healthcare. The implementation schedule should have replacement of the stable and efficient internet services on priority. Moreover, the IT department must put efforts to increase the storage spaces for further management of healthcare information. Another important task in the implementation includes the collection of resources like smartphones, accessible laptops, and remote monitoring devices. This step is rationalized to ensure that healthcare providers, as well as patients, are well-equipped with the resources beforehand the implementation of the program. Some of the alternatives to these actions are the utilization

NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

Student Name Capella University NURS-FPX 5003 Health Assessment and Promotion for Disease Prevention in Population-Focused Health Prof. Name Date Interview with a Healthcare Professional Conducting interviews with healthcare experts is a valuable and informative approach to gain insights into the diverse populations served by healthcare organizations and their healthcare needs. By combining healthcare data with the real-world experiences of healthcare professionals, more effective strategies and plans can be developed. Understanding how healthcare professionals typically communicate with patients, especially those from racially and ethnically diverse backgrounds, is essential to provide them with adequate health information for informed decision-making (Author, Year). Additionally, healthcare professionals can contribute to the development of best practices by observing the work of industry leaders. Implementation of best practices ensures compliance with relevant standards and healthcare guidelines. For this review, Dr. Mud Swamp, overseeing West Virginia College’s schools of dentistry, medicine, nursing, pharmacy, public health, and various affiliated health programs and clinical initiatives throughout the state, was interviewed. Dr. Swamp earned a Bachelor of Science degree and a medical degree from West Virginia College (West Virginia College, n.d). Strategies for Addressing Identified Healthcare Needs Various strategies can be employed to identify the healthcare needs of a community, including interviews with healthcare professionals and community leaders, stakeholder meetings, surveys, and demographic data analysis. According to Aron (2019), the Plan-Do-Study-Act (PDSA) cycle is a powerful tool for accelerating organizational improvement. In clinical settings, the PDSA cycle is used to assess the quality of care and determine if improvements or changes are necessary. An external evaluator can assist organizations in planning and implementing changes and then assessing their success. Healthcare disparities, such as providing lower-quality care to sexual, ethnic, and gender minorities and individuals with low health literacy, persist in the United States (NHS England and NHS Improvement, 2021). The Cultural and Linguistically Appropriate Services (CLAS) standards were introduced in 2000 to address these disparities. In 2013, enhanced National CLAS standards were introduced to help healthcare organizations ensure health equity, with a focus on minority groups with low health literacy. Providing CLAS requires cultural humility and competence at the provider level (Minority Health, n.d.). Criteria for Evaluating the Strategies To evaluate the effectiveness of strategies, program organizers should consider questions such as “What achievements has the organization made during this period?” “How many diabetic patients were served?” and “What challenges positively influenced program implementation?” As Dineen-Griffin et al. (2019) suggest, healthcare organizations can either hire an external evaluator or assign an internal staff member to evaluate the efficiency and effectiveness of healthcare systems for future decision-making. The Organization for Economic Co-operation and Development (OECD) DAC defines six evaluation criteria: relevance, soundness, effectiveness, efficiency, impact, and sustainability, along with two principles for their application (Alcayna and O’Donnell, 2022). According to the interview, West Virginia College hospitals employ various methods to provide Culturally and Linguistically Appropriate Services (CLAS) to diabetic patients. The organization uses a patient-centered communication style and addresses cultural barriers to care. To ensure effective interactions between a proactive care team and informed, engaged patients, care aligns with elements of the Chronic Care Model (Timpel et al., 2020). NURS FPX 5003 Assessment 2 Interview Of Health Care Professional Healthcare professionals can influence and engage the healthcare team, patients, and communities through various communication methods, including groups, face-to-face meetings, campaigns, and surveys (Gehlert et al., 2019). Patient outcomes can be improved by effectively communicating complex health information to diverse patient populations. For instance, it is more effective to convey to diabetic patients that maintaining a specific blood glucose level is crucial to reduce their risk of amputation and future complications related to kidneys and nerves, rather than simply instructing them to keep a specific blood glucose level. By gaining a deeper understanding of populations with low health literacy, the challenges associated with communicating with at-risk populations, and evidence-based best practices, healthcare providers can develop a framework to enhance health education. Benefits of Adhering to National CLAS Standards The National CLAS Standards create a framework for delivering services that respect patients’ preferences and communication needs while being culturally and linguistically appropriate. These standards can improve the ability to work and communicate effectively in multicultural settings, ultimately contributing to reducing healthcare disparities and achieving health equity. They help healthcare professionals learn from patients with different perspectives and beliefs, remain open to patients’ thoughts, and connect with their backgrounds (Annalee A, 2022). Epidemiological principles form the basis for disease surveillance and analysis by public health professionals. They focus on the causes of public health problems and diseases and the best treatments, interventions, and solutions. Epidemiologists can track diseases and predict their impact on the population through research and statistical analysis. It provides insight into how demographic characteristics can be used to identify groups at risk for a particular outcome. Demographic characteristics often include age, economic status, gender, and race/ethnicity. The primary task of epidemiology is to describe the occurrence of diseases and note differences in disease occurrence among different groups. To assess this disease burden, epidemiologically specific terms such as frequency, expected impact, and survival measures are required (Harvard Medical School, 2022). Organization’s Strengths in Addressing National CLAS Standards The West Virginia College hospital’s commitment to implementing and adhering to the National CLAS Standards has led to significant efforts to address healthcare disparities and meet the needs of vulnerable populations, such as the African American community. Successful implementation of the National CLAS Standards requires organizational commitment. The National CLAS Standards have contributed to raising awareness of the need for culturally and linguistically appropriate services (U.S. Department of Health & Human Services, 2022). By setting an example for healthcare organizations, the National CLAS Standards aim to advance clinical prevention and help eliminate healthcare disparities. The gap between recommended healthcare best practices and the care provided to patients is known as a healthcare gap. If staff fail to adhere to any of the key aspects of the CLAS standards, such as treating all patients equally, acknowledging patients’ cultural health beliefs, or addressing language barriers, a gap