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NURS FPX 8010 Assessment 2 Strategic Plan Appraisal

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    NURS FPX 8010 Assessment 2 Strategic Plan Appraisal

    Student Name

    Capella University

    NURS-FPX 8010 ExecutiveLeadership in Contemporary Nursing

    Prof. Name


    Strategic Plan Appraisal

    A strategic plan within healthcare functions as a guiding framework for organizations to envisage and plan for the future (Fry & Baum, 2016). This paper provides a critical analysis of the strategic plan implemented by the Department of Veterans Affairs (VA), which oversees the largest integrated healthcare network in the United States, serving over 9 million Veterans annually (Department of Veterans Affairs, 2022).

    Strategic Plan Analysis

    The mission of the VA is to honor and serve American Veterans, guided by core values such as Integrity, Commitment, Advocacy, Respect, and Excellence (U.S. Department of Veterans Affairs, 2021b). The 2022-28 Strategic Plan delineates four goals, 13 objectives, and 75 strategies to fulfill the mission (Department of Veterans Affairs, 2022). Key priorities, encompassing trust, communication, and accountability, are intricately woven into the mission and core values. These priorities form the bedrock for maintaining relationships, transparency, and commitment to serving Veterans.

    Validity of Data and Analytical Strategies

    The VA employs a meticulous analytical approach, incorporating gap analysis and workshops to identify current and desired states (Department of Veterans Affairs, 2022). The strategic plan accentuates the utilization of customer experience data, population-level statistics, and analytics to inform decision-making. Strategic Goal 4 underscores the commitment to managing data as a strategic asset, with Objective 4.2 specifically highlighting the role of the Office of Data Governance and Analysis.

    Stakeholder Input

    Stakeholder consultation, involving senior leaders, Federal agencies, Veteran Service Officers, members of Congress, employees, Veterans, and caregivers/families, plays a pivotal role in shaping the VA’s strategic plan (Department of Veterans Affairs, 2022). The feedback from stakeholders is integral to driving change and achieving Strategic Goal 3, which focuses on creating a culture of accountability driven by ethical behavior and trust.

    Balanced Scorecard

    The VA employs a Balanced Scorecard (BSC) as part of its strategic planning process, addressing financial, customer, internal business process, and learning and growth perspectives (Kaplan, 2020). Financial initiatives include the implementation of the Financial Management Business Transformation program. Customer-centric efforts aim to enhance the Veteran experience and provide multilingual communications. Internal business process improvements involve digital modernization and harmonized online experiences. Learning and growth initiatives focus on continuous development, as evident in leadership training programs.


    Strategic planning is imperative for healthcare organizations to establish a path for achieving critical goals and ensuring a unified direction (Association of American Medical Colleges, 2022). The VA’s strategic plan underscores its commitment to mission-focused outcomes, customer satisfaction, and fostering a culture of trust, safety, accountability, and transparency.


    Association of American Medical Colleges. (2022). Strategic planning.

    Department of Veterans Affairs. (2022). Fiscal years 2022-28 strategic plan.

    Fry, A., & Baum, N. (2016). A roadmap for strategic planning in the healthcare practice. The Journal of Medical Practice Management, 32(2), 146–149.

    Kaplan, R. S. (2020). Using the balanced scorecard for successful health care M&A integration. NEJM Catalyst, 1–8.

    U.S. Department of Veterans Affairs. (2021a, March 23). Data governance and analytics.

    U.S. Department of Veterans Affairs. (2021b, March 26). About VA: Mission, vision, core values & goals.

    NURS FPX 8010 Assessment 2 Strategic Plan Appraisal