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NURS FPX 6214 Assessment 4 Staff Training Session

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    NURS FPX 6214 Assessment 4 Staff Training Session

    Student Name

    Capella University

    NURS-FPX 6214 Health Care Informatics and Technology

    Prof. Name


    Staff Training Session

    Good morning, everyone. I am Wilfrid Louis, the nursing leader, here to conduct training on the telehealth-integrated Electronic Health Record (EHR) system. This session aims to introduce the new technology at Blue Ridge Medical Center. The webinar will enhance your understanding, address queries, and facilitate a smooth transition to the new system for improved patient outcomes and satisfaction. For questions, we have a dedicated session at the end. Your concerns are important, and I will address them gladly.

    If you have additional queries, please jot them down or convey them to your supervisors for prioritization in future training sessions. Before we start, let’s briefly overview the telehealth integration proposed for our organization—a solution to address current challenges such as care gaps, inconsistent reports, medical errors, and appointment adherence issues. The need assessment recommends a telehealth-integrated EHR, specifically a medicine portal, to enhance clinical outcomes.


    Let’s delve into the presentation’s objectives:

    1. Understand the purpose of telehealth-integrated EHRs and associated downsides.
    2. Explore the benefits and risks, including alternative perspectives.
    3. Emphasize the necessity of successful deployment.
    4. Discuss privacy and confidentiality concerns.
    5. Review the evaluation of technology effectiveness.
    6. Explore ongoing training and technical support.
    7. Conclude with a Q&A session.

    Purpose of the Telehealth Integrated EHR System

    The telehealth-integrated EHR combines telehealth technology with electronic health records. It facilitates virtual care, online consultations, and diagnostic treatment, improving record accuracy, providing portal access, error-free care, and informed decision-making (Haleem et al., 2021).

    Studies support telehealth’s role in coordinated care for chronic patients, offering timely assistance and reducing hospital-acquired infections (Davidson, 2020; Burton et al., 2022). The integrated system enhances healthcare delivery, promoting patient engagement and reducing costs.

    Use of Telehealth-Integrated EHRs

    This system enables virtual consultations, reducing waiting times and infection risks. Patients, doctors, and nurses can access medical advice, records, and treatment plans, enhancing healthcare accessibility and reducing costs (Jin et al., 2020; Gajarawala & Pelkowski, 2021).

    However, limitations include challenges in physical examinations and potential impacts on the patient-provider relationship. Addressing these concerns is crucial for successful implementation.

    Risks and Benefits of Telehealth-Integrated EHR System

    Benefits include increased access to care, remote monitoring, and enhanced patient engagement. Risks involve privacy issues, digital literacy challenges, technical glitches, and a potential lack of personal touch in patient-provider interactions.

    Some organizations may resist due to resource constraints or fear of disruption to traditional care models. Overcoming these challenges requires strategic planning and ongoing evaluation.

    Requirement for Successful Deployment

    Critical considerations for successful deployment include technological infrastructure, data security, and interoperability. Upgrading systems, ensuring data security, and comprehensive training are vital components of a successful implementation (Pandit et al., 2023; Dutta & Hwang, 2020).

    Patient education is essential for informed decision-making. Nurses play a crucial role in providing education, ensuring patients understand the benefits and risks, and facilitating seamless integration.

    Patient Confidentiality and Privacy

    Ensuring patient confidentiality involves adherence to HIPAA regulations, end-to-end encryption, data audits, informed consent, and clear communication. These measures aim to protect patient information and maintain trust in the system.

    Evaluation and Criteria for Assessing Effectiveness

    Effectiveness will be evaluated through comparative analysis, end-user feedback, and hospital statistics. Criteria include patient satisfaction, data security, provider efficiency, and financial impact. Ongoing evaluation ensures continuous improvement.

    Ongoing Training and Technical Support

    Regular training sessions, workshops, webinars, and user-friendly manuals will be provided to address ongoing concerns. Certification, a help desk, and IT support will contribute to successful ongoing implementation.

    However, challenges such as knowledge retention, evolving technology, and turnover require continuous planning and adaptation.


    This training session aimed to provide comprehensive knowledge about telehealth-integrated EHRs. Your active participation and feedback are crucial. Now, I’m open to addressing any questions or concerns you may have. Thank you for your time and patience.


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    Davidson, R., Barrett, D. I., Rixon, L., Newman, S., & ACT Program (2020). How the integration of telehealth and coordinated care approaches impact health care service organization structure and ethos: Mixed methods study. JMIR Nursing, 3(1), e20282.

    da Fonseca, M. H., Kovaleski, F., Picinin, C. T., Pedroso, B., & Rubbo, P. (2021). E-Health practices and technologies: A systematic review from 2014 to 2019. Healthcare, 9(9), 1192.

    NURS FPX 6214 Assessment 4 Staff Training Session

    Dutta, B., & Hwang, H. G. (2020). The adoption of electronic medical record by physicians: A PRISMA-compliant systematic review. Medicine, 99(8), e19290.

    Gajarawala, S. N., & Pelkowski, J. N. (2021). Telehealth benefits and barriers. The Journal for Nurse Practitioners: JNP, 17(2), 218–221.

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    NURS FPX 6214 Assessment 4 Staff Training Session

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