Student Name
Capella University
NURS-FPX4045 Nursing Informatics: Managing Health Information and Technology
Prof. Name
Date
Technology in Nursing
Introduction to the Selected Technology Topic
Telehealth videoconferencing systems play a vital role in expanding patient access to care, enhancing clinical outcomes, and safeguarding patient safety. As remote healthcare demand grows—particularly for individuals in rural or underserved communities—these systems help overcome obstacles to prompt medical attention and support models of patient-centered care.
By enabling real-time interactions between patients and providers, videoconferencing fosters continuity of care and can decrease hospital readmissions. To explore its impact on nursing practice, I reviewed literature from PubMed, CINAHL, and ScienceDirect using search terms such as “telehealth videoconferencing in nursing,” “videoconferencing system and patient safety,” and “telehealth technology in quality care.” This process yielded peer-reviewed studies that illuminate how these platforms influence interdisciplinary collaboration and patient outcomes.
Annotation Elements
| Citation | Focus | Key Findings | Implications for Nursing |
|---|---|---|---|
| Ådnanes, M., Kaasbøll, J., Kaspersen, S. L., & Krane, V. (2024). Videoconferencing in mental health services for children and adolescents receiving child welfare services: A scoping review. BMC Health Services Research, 24(1). https://doi.org/10.1186/s12913-024-11157-y | Use of VC in child and adolescent mental health services within welfare systems. | VC increases access to CAMHS, expedites interventions crucial for safety, and supports academic and daily functioning. However, reliance on screens may challenge the establishment of therapeutic rapport. | Nurses must balance the benefits of improved access with strategies to build strong therapeutic relationships. Interdisciplinary teams can use these insights to tailor telehealth interventions for vulnerable youth. |
| Cubo, E., Arnaiz-Rodriguez, A., Arnaiz-González, Á., Díez-Pastor, J.-F., Spindler, M., Cardozo, A., Garcia-Bustillo, A., Mari, Z., & Bloem, B. R. (2021). Videoconferencing software options for telemedicine: A review for movement disorder neurologists. Frontiers in Neurology, 12. https://doi.org/10.3389/fneur.2021.745917 | Technical/security features of 26 VC platforms in neurology telemedicine. | VC promotes patient safety and quality by enabling remote neurological assessments and maintaining care during crises. Cybersecurity vulnerabilities pose risks to patient data if not managed appropriately. | Nurses should select platforms that comply with regional regulations and prioritize security, supporting remote consultations and patient education for chronic disease management. |
| Newbould, L., Ariss, S., Mountain, G., & Hawley, M. S. (2021). Exploring factors that affect the uptake and sustainability of videoconferencing for healthcare provision for older adults in care homes: A realist evaluation. BMC Medical Informatics and Decision Making, 21(1). https://doi.org/10.1186/s12911-020-01372-y | Contextual influences on VC adoption in long-term care settings. | Leadership support, communication culture, and staff experience are pivotal for VC implementation. VC accelerates out-of-hours access to care and connects residents with specialized expertise. | Successful adoption requires organizational engagement, staff training, and fostering psychological safety to enhance teamwork and continuous learning in nursing homes. |
| Payne, R., & Clarke, A. (2023). How and why are video consultations used in urgent primary care settings in the UK? A focus group study. BJGP Open, 7(3). https://doi.org/10.3399/bjgpo.2023.0025 | GP perspectives on post-pandemic VC in urgent care. | Video consultations complement telephone triage by improving diagnostic accuracy, streamlining referrals, and facilitating visual assessments. They strengthen patient rapport and allow inclusion of remote colleagues. | Nurses can leverage VC to optimize triage, coordinate interdisciplinary input, and undergo one-to-one training to maximize the technology’s benefits in urgent care environments. |
| Tenfelde, K., Bol, N., Schoonman, G., Erik, J., & Antheunis, M. L. (2023). Exploring the impact of patient, physician and technology factors on patient video consultation satisfaction. Digital Health, 9. https://doi.org/10.1177/20552076231203887 | Determinants of patient satisfaction with video consultations. | Satisfaction hinges on reliable technology, quality of physician communication, and reduced travel burdens; demographic variables showed no significant effects. | Nurses should focus on troubleshooting technical issues and enhancing communication skills during VC to boost patient engagement, support remote monitoring, and facilitate follow-up care. |
Artificial Intelligence (AI)
Integrating AI into videoconferencing can streamline triage, analyze health data for personalized care recommendations, and provide real-time captioning to improve accessibility for patients with hearing impairments (Burrell, 2023). Predictive analytics powered by AI can detect early signs of deterioration, reducing readmission rates. Moreover, AI chatbots can handle routine inquiries—such as medication adjustments and basic health checks—thus allowing nurses to devote more time to complex, patient-centered tasks (Burrell, 2023).
AI tools also help minimize technical disruptions by monitoring connection quality and suggesting troubleshooting steps, thereby enhancing patient–provider communication—a critical factor in VC satisfaction (Tenfelde et al., 2023).
Summary of Recommendation
Evidence consistently shows that videoconferencing enhances access, safety, and quality of care by facilitating timely interventions, reducing travel-related risks, and broadening access to specialists. For successful implementation, organizations must address cybersecurity concerns, foster therapeutic rapport, and attend to leadership engagement, infrastructure, and staff training (Cubo et al., 2021; Newbould et al., 2021). Policies that guarantee data protection and compliance, combined with a culture of innovation and ongoing education, empower healthcare teams to utilize VC effectively (Payne & Clarke, 2023).
Justifying the Implementation of Videoconferencing
Implementing videoconferencing is justified by demonstrations of higher patient satisfaction, better care coordination, and increased service accessibility. When enhanced with AI, VC streamlines workflows, supports remote monitoring, and eases burden on healthcare systems (Burrell, 2023). With strong leadership, robust technical infrastructure, and comprehensive staff training, VC fosters organizational efficiency and staff retention while improving patient outcomes.
References
Ådnanes, M., Kaasbøll, J., Kaspersen, S. L., & Krane, V. (2024). Videoconferencing in mental health services for children and adolescents receiving child welfare services: A scoping review. BMC Health Services Research, 24(1). https://doi.org/10.1186/s12913-024-11157-y
Burrell, D. N. (2023). Dynamic evaluation approaches to telehealth technologies and artificial intelligence (AI) telemedicine applications in healthcare and biotechnology organizations. Merits, 3(4), 700–721. https://doi.org/10.3390/merits3040042
Cubo, E., Arnaiz-Rodriguez, A., Arnaiz-González, Á., Díez-Pastor, J.-F., Spindler, M., Cardozo, A., Garcia-Bustillo, A., Mari, Z., & Bloem, B. R. (2021). Videoconferencing software options for telemedicine: A review for movement disorder neurologists. Frontiers in Neurology, 12. https://doi.org/10.3389/fneur.2021.745917
NURS FPX 4045 Assessment 3 Technology in Nursing
Newbould, L., Ariss, S., Mountain, G., & Hawley, M. S. (2021). Exploring factors that affect the uptake and sustainability of videoconferencing for healthcare provision for older adults in care homes: A realist evaluation. BMC Medical Informatics and Decision Making, 21(1). https://doi.org/10.1186/s12911-020-01372-y
Payne, R., & Clarke, A. (2023). How and why are video consultations used in urgent primary care settings in the UK? A focus group study. BJGP Open, 7(3). https://doi.org/10.3399/bjgpo.2023.0025
Tenfelde, K., Bol, N., Schoonman, G., Erik, J., & Antheunis, M. L. (2023). Exploring the impact of patient, physician and technology factors on patient video consultation satisfaction. Digital Health, 9. https://doi.org/10.1177/20552076231203887