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NURS FPX 4020 Assessment 3 Improvement Plan in Service Presentation

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    NURS FPX 4020 Assessment 3 Improvement Plan in Service Presentation

    Student Name

     University Name

    NURS FPX 4020 Improving Quality of Care and Patient Safety

    Instructor Name


    Improvement Plan In-Service Presentation

    Good morning/ afternoon, everyone, and welcome to my presentation. I am —-, a registered nurse at Acadia General Hospital. Today, I will deliver a presentation on an in-service improvement plan for reducing medication administration. Before I begin, I would like you all to remain seated quietly and park your questions till the end of the session, where I will adequately satisfy your concerns and queries. Let us delve into the content and objectives of this presentation.


    This presentation entails the following contents:

    1. Objectives of the in-service session on safe medication administration
    2. Safety Improvement Plan 
    3. Role of audience and their significance
    4. Resources and Activities
    5. Question and Answer Session

    Outcomes of In-Service Safety Improvement Plan

    The audience will learn their critical roles in reducing medication administration errors in AGH by completing this in-service safety improvement plan. Moreover, the audience will learn new practices or skills that they can implement in promoting safe medication administration. They will learn about the proposed safety improvement plan and how to implement it effectively. This will result in enhanced performance in safe medication management, reduced incidences of medication administration errors, and enhanced patient satisfaction. Moreover, the costs associated with medication administration errors will diminish, and resources can be better allocated, facilitating the efficiency of healthcare organization and performance.

    Objectives of In-Service Session on Safe Medication Administration

    All healthcare settings work to deliver the best quality care treatments to patients, alleviating the severity of health problems and improving their health outcomes. The escalating number of adverse events like medication administration errors hamper the organizational goal of providing effective and efficient care to patients. Therefore, all healthcare professionals must adhere to principles of safe and effective care provision grounded in coordination and collaboration, reducing the possibility of medication administration errors (World Health Organization, n.d.).

    This session aims to tackle the prevailing issue of medication administration errors at AGH, impacting patient safety and hospital performance. The goals and objectives of this in-service session are to foster a conducive environment for nurses to minimize medication administration errors by 1) equipping nurses with adequate knowledge on focused medication administration, 2) utilizing the effective use of healthcare information technologies that facilitate safe medication management and, 3) adherence to new policies on safe medication administration. 

    Safety Improvement Plan

    The safety improvement plan is devised to overcome the alarming issue of medication administration errors at AGH. Lately, the healthcare organization has encountered multiple medication administration errors due to several factors, such as a lack of implementing medication administration protocols, nurses’ negligent behavior and mental absenteeism, lack of healthcare technology, and lack of clear hospital policies. For this purpose, a safety improvement plan is crafted considering these dominating factors. The proposed plan includes training nurses on mindfulness, integrating barcode medication administration technology, and developing new policies on medication administration. The improvement plan is expected to enhance patient safety when nurses are well-trained in focused medication administration and are mindfully present (Ekkens & Gordon, 2021). 

    NURS FPX 4020 Assessment 3 Improvement Plan in Service Presentation

    Moreover, BCMA will enable the practical implementation of double medication verification through barcode and minimize medication errors due to wrong medication (Mulac et al., 2021). Lastly, developing new policies, such as penalties and job termination on consistent medication administration incidents, will inculcate a sense of responsibility and alertness among nurses, delivering correct medication administration (Vaismoradi et al., 2020). This safety improvement plan will potentially reduce medication administration errors and patient harm by safe medication administration. 

    Need to Improve Safety Outcomes

    It is crucial to address the current situation of escalating medication administration error incidents at AGH due to various health and other implications. Medication administration errors require further treatments to reduce patient harm, impacting patients’ well-being due to physical, mental, and emotional stress. Patients may distrust healthcare professionals and impede required care treatments, further aggravating poor health outcomes. This may lead to severe health conditions, leading to mortalities. Moreover, the financial burden increases on patients and the organization due to extra treatments and procedures, leading to a financial crisis. Furthermore, the organization can suffer from a rapid decline in patient revenue as patients’ satisfaction is reduced, and their turnover rates will be higher, leading to economic instability of hospitals (Elliott et al., 2021). Therefore, AGH must address medication administration errors by implementing the proposed safety improvement plan. 

    Audience’s Role in the Implementation of Improvement Plan

    The role of the audience, including nurses, policymakers, and IT personnel, is necessary to implement an improvement plan successfully. Nurses are primary stakeholders involved in medication administration procedures, and their active involvement in learning and practicing nursing rights of medication administration will result in safe medication delivery. Nurse leaders must conduct training sessions on mindful and focused medication delivery. Moreover, the healthcare administration will be responsible for policy-making for nurses to create stringent policies on safe medication administration.

    They will develop a policy on penalties, which nurses must abide by when making medication administration errors. Additionally, if the nurses resist change in attitudes, the policymakers will craft a policy of job termination. Besides, the integration and implementation of BCMA technology require the IT personnel they guide nurses on its practical use and managing glitches, if any. This requires an interdisciplinary collaboration to ensure the proposed improvement plan is efficiently driven and brings the desired outcomes of reduced medication administration errors.

    Importance of Embracing Role in Plan

    All these stakeholders are critical to the success of the improvement plan targeted at medication administration. Nurses can sustain their jobs by embracing their role as competent care providers with adequate training and mindful medication administration, preventing themselves from job termination and heavy fines. Policymakers play a crucial role in achieving the desired goal of reducing medication administration errors with strict policy development procedures. This will enhance nurses’ adherence to improvement plans due to fear of losing jobs and aiming for acquiring bonuses by efficient performance. Moreover, healthcare organizations can work efficiently, fulfilling their aim of delivering high-quality care to patients. Lastly, IT personnel will lead a technology-driven organization, paving the way for enhanced safety of patients and fulfilling their goal of improving health through technology. 

    Resources and Activities

    This section includes a small activity where I have gathered flashcards on various topics such as mindfulness and BCMA. Mindfulness in medication administration was introduced to enhance focus and reduce errors by ensuring caregivers are fully present during tasks. The BCMA system, on the other hand, leverages technology to ensure the correct medication is given to the right patient. You will be divided into four groups, and flashcards will be provided. After twenty minutes, you will be asked different questions from these flashcards, testing your understanding of these new processes.

    This activity will reinforce the importance of being mindful during medication administration and how BCMA can minimize errors. Following this, we will conduct a role-playing game to simulate real-life application of these skills. One group will assume the patient’s role, while another will be the nurse. After concluding the game, a question-and-answer session will occur, where your insights will be noted. Your feedback is invaluable and will be used to refine the safety improvement plan further, ensuring effective implementation and fostering positive change within the healthcare system. 


    This presentation discussed how AGH has encountered medication administration errors and requires an in-service safety improvement plan. For this purpose, I started with the goals and objectives of this session and the safety improvement plan. I discussed the need for this plan and how the audience’s role is demanded for efficient implementation. Lastly, we conducted an activity with flashcards and a Question and Answer session. Your feedback is noted and will be considered for further improvements in the safety improvement plan. Thank you.


    Ekkens, C. L., & Gordon, P. A. (2021). The mindful path to nursing accuracy. Holistic Nursing Practice, 35(3). 

    Elliott, R. A., Camacho, E., Jankovic, D., Sculpher, M. J., & Faria, R. (2021). Economic analysis of the prevalence and clinical and economic burden of medication error in England. BMJ Quality & Safety, 30(2), bmjqs-2019-010206.

    NURS FPX 4020 Assessment 3 Improvement Plan in Service Presentation

    Mulac, A., Mathiesen, L., Taxis, K., & Granås, A. (2021). Barcode medication administration technology use in hospital practice: A mixed-methods observational study of policy deviations. BMJ Quality & Safety, 30(12), 1021–1030.

    Vaismoradi, M., Tella, S., A. Logan, P., Khakurel, J., & Vizcaya-Moreno, F. (2020). Nurses’ adherence to patient safety principles: A systematic review. International Journal of Environmental Research and Public Health, 17(6), 1–15. 

    World Health Organization. (n.d.). Medication safety in polypharmacy.